CRM Mitchell1 2021-06-20T22:01:40+00:002008 Volkswagen Eos CRM Mitchell1 2021-06-20T22:01:40+00:00
- Tested system for possible problems, central electronic correlation, convertible top erratic and inoperable (Stuck open) Reach back to the customer to recap sequence of previous events. Customer declares that vehicle was in sedentary position longer than 4 moths. Customer okay for us to reach out to Firestone store. Spoke to fire stone manager. Firestone states that vehicle was towed in, battery was dead, after Firestone replaced battery vehicle was in operable condition, completed routine service gave vehicle back to customer. Recommend to perform central electronics adaption. TO RETEST
- Initialized control electronics AUTO LOGIC using Assist Plus Scanner. Successfully open and closed convertible top, Evidence of dry linkage on left side flapper, evidence of wear on right side convertible top shocks. Recommend to replace convertible top shocks and service all convertible top links TO RETEST.
GREG S. gave our service a 5 star review on 6/19/2021